Terms & Conditions
Last updated: June 2026
These Terms govern your use of Shipply, a product of iShip Technologies Inc. ("Shipply", "we", "us"). By creating an account or using our website or services, you agree to these Terms.
The services
Shipply provides multi-carrier shipping software for Canadian businesses, including rate comparison, label generation, tracking, analytics, and related tools. Features may change, launch, or be discontinued over time.
Accounts
You are responsible for the accuracy of the information you provide and for keeping your account credentials secure. You must be authorized to act for any business you register.
Acceptable use
You agree not to misuse the services, including attempting to disrupt them, access them without authorization, ship prohibited or illegal goods, or violate any carrier rules or applicable law.
Pricing and fees
The Shipply platform is free to use; you pay for the shipping labels you generate at the rates shown at purchase. Optional products may carry their own fees, which will be disclosed before you use them. Carrier charges and adjustments are governed by the applicable carrier terms.
Third-party carriers
Shipments are carried by third-party carriers under their own terms of service. Shipply is not the carrier and is not responsible for carrier performance, delivery times, loss, or damage, except as expressly stated.
Intellectual property
Shipply and its software, content, and branding are owned by us or our licensors. You receive a limited, non-exclusive right to use the services; you may not copy, resell, or reverse-engineer them.
Disclaimers
The services are provided "as is" without warranties of any kind. We do not guarantee that quotes, savings estimates, or analytics will be error-free or that the services will be uninterrupted.
Limitation of liability
To the maximum extent permitted by law, Shipply is not liable for indirect, incidental, or consequential damages, and our total liability is limited to the fees you paid to us for the services in the three months before the claim.
Indemnification
You agree to indemnify Shipply against claims arising from your use of the services, your shipments, or your breach of these Terms.
Governing law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-laws rules.
Changes
We may update these Terms from time to time. Continued use after changes take effect constitutes acceptance of the updated Terms.
Contact us
Questions about these Terms can be sent to operations@iship.io. iShip Technologies Inc., Barrie, Ontario, Canada.